Domain Transfer Procedure

Learn how to transfer your domain securely and efficiently. Follow our step-by-step process to ensure a smooth transition with minimal downtime and full compliance with ICANN or DOT.ph policies.

Transferring your domain to us ensures full-service management, security, and seamless integration with our hosting solutions. However, domain transfers require strict authorization to protect domain owners from unauthorized changes.

Why Authorization & Consent Are Required

Domain transfers are regulated by ICANN and dotPH, requiring the domain owner’s explicit consent to prevent unauthorized access or hijacking. This process ensures that only legitimate owners can approve domain migrations.

The Transfer Process

Transferring a domain can seem like a complicated process, but with the right steps, it can be quick and seamless. Below is a detailed overview of the key stages involved in transferring your domain to our service.

• Client Authorization: The domain owner must confirm ownership and consent to the transfer.
• Eligibility Check: The domain must be at least 60 days old, unlocked, and free from disputes.
• Providing the EPP Code: The client needs to provide a special transfer code (also called an EPP code) from their current domain provider. This code ensures that only the owner can authorize the transfer. It can usually be found in the domain settings or requested from the provider’s support team..
• Verification & Payment:The client verifies contact details and a 50% down payment is collected.
• Transfer Processing: The request is submitted, and the process typically takes 5-10 business days.
• Finalization: Once completed, the domain is fully managed under our service.

How to Get Your EPP Code

The EPP code (also called an Authorization Code or Transfer Key) is a unique code assigned to your domain. It acts as a security measure to ensure that only the rightful owner can transfer the domain.

Where to Find Your EPP Code

• Log in to your current domain provider’s website.
• Go to the **Domain Management** or **My Domains** section.
• Select the domain you want to transfer.
• Look for **Transfer Options** or **Get EPP Code**.
• Copy the code or request it via email (some registrars send it automatically).

Alternative: Contact Your Registrar

If you can't find your EPP code, contact your current domain provider’s support team and request the **Authorization Code for Transfer**.

Important Notes

• Some domains may require additional security steps, like unlocking the domain.
• Make sure your contact details are up to date with your current registrar.
• The EPP code is case-sensitive, so copy it exactly as provided.

If you need help retrieving your EPP code, our team is available to assist you.

Security Measures

We take the security of your domain transfer seriously. Our team follows stringent protocols to ensure that your domain is transferred safely and without any issues. From verification to the final transfer, we implement multiple layers of security to protect your data and ensure a smooth process.

• All transfers follow ICANN, dotPH, and registrar policies.
• Clients must verify the request via email before proceeding.
• Our team ensures a smooth transfer while minimizing downtime.

What Happens After Transfer?

Once transferred, the domain is managed under our hosting environment, ensuring security, renewal reminders, and seamless integration with our services.